State Farm® Insurance Agent Bob Martin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Lou Jacobs
September 1, 2024
"My review does not reflect poorly on Mr Martin or his staff. I've never met them, but I do have (for many, many years) my auto ins with State Farm. I am a safe driver, no claims in over 10+ yrs....but the large increases in my premium every 6 months are outrageous. It's been a regular occurrence since the covid pandemic auto ins.relief ended. Just got my bill and received a $58.00 increase from my last bill in Aug. '23. I spoke to this agent in Aug. 2023 about these increases & the conversation was less than productive. I realize it's not the agents fault, but beware State Farm is not the best option anymore. Update: Mr Martin was gracious enough to reach out to me after seeing my post, but unfortunately the options are very limited to reducing my rates, and maintaining the coverage I currently have & am satisfied with. As a point of reference, since Aug 2022 thru current Jan.2024, my 6 mo premium has, on avg, increased $52.00 each time. This situation is being experienced by all State Farm customers and will eventually force many to leave State Farm for better options"
Ben Feucht
August 7, 2024
"Bob and his team are exceptional in service! Always friendly and take care of anything I need. Highly recommend."
"Thank you for the kind words, we are lucky to have such great customers like you!"
Chad Barr
May 31, 2024
"Skylar provided a great experience and a seamless transition. Extremely helpful, informative, and answered all of my questions. Highly reccomend!"
Sky
May 21, 2024
"When my other agency moved locations, I was lucky enough to be offered the opportunity to work with these amazing individuals. Bob is a LEGEND & there are no better people to work with based on experience, knowledge & great customer service!"
Susan Froess
April 24, 2024
"This group is the most incredible professional kind understanding establishment. I have been using them for a few years and I am never disappointed in the customer service experience I encounter. Bob and his family of employees are amazing. I recommend them to everyone. Always leave or hang up phone with a smile. 🦋"
Brian McGrath
February 22, 2024
"Great customer service"
Nick Swartzfager
November 15, 2023
"Very friendly and helpful people. They love trying to help you out. They will go out if their way to make sure you are getting all the discounts you can. They talk to you like real people"
Linda Lawry
November 7, 2023
"Great people"
Barbara Bowers
July 20, 2022
"Great guy"
brian randall
March 19, 2022
"Good company...great service"
Shawn Teeter
February 10, 2022
"Cathy really helped us out in great detail with all our insurance needs! Thank you!"
Edward Para
June 15, 2021
"I have been with Bob since he took over for Tom McTaggert, very great man."
Sarah chesley
December 16, 2020
"Extremely helpful"
lil hiei
October 27, 2020
"Great people very friendly and very nice"
Allyson S
July 20, 2020
"Fast, efficient and friendly service!"
"Thank you Allyson!"
Amanda
December 14, 2019
"Very friendly and informative. They make you feel right at home"
Kimberly Hill
November 28, 2019
"Bob and his team are the best! They always take the time to explain things in depth and will meet with you to make sure your needs are met. They remember you! You are a person not a paycheck! They work with you and for you. They are wonderful people and I am so thankful for them."
Travis Hoyt
February 18, 2017
"They take great care of you. They are what insurance companies SHOULD be like. They go through everything and break it down and I have been told my employees that they are there to work for you."