State Farm® Insurance Agent Bob Martin

"I’ve never enjoyed having to call this agency at all, some new kid (I’m assuming)named Tyler answered my last couple of calls. He handles situations perfectly! In the 15 years that I’ve been with Bob Martin, I don’t regret having to call when Tyler answers!"

"Working with Skyler on our move from our Iowa State Farm Agent to Bob Martins was a great experience. Her patience with all of my questions was appreciated. She even offered a recommendation for my Daughter in Ohio. I highly recommend this office for your insurance needs."

"My review does not reflect poorly on Mr Martin or his staff. I've never met them, but I do have (for many, many years) my auto ins with State Farm. I am a safe driver, no claims in over 10+ yrs....but the large increases in my premium every 6 months are outrageous. It's been a regular occurrence since the covid pandemic auto ins.relief ended. Just got my bill and received a $58.00 increase from my last bill in Aug. '23. I spoke to this agent in Aug. 2023 about these increases & the conversation was less than productive. I realize it's not the agents fault, but beware State Farm is not the best option anymore. Update: Mr Martin was gracious enough to reach out to me after seeing my post, but unfortunately the options are very limited to reducing my rates, and maintaining the coverage I currently have & am satisfied with. As a point of reference, since Aug 2022 thru current Jan.2024, my 6 mo premium has, on avg, increased $52.00 each time. This situation is being experienced by all State Farm customers and will eventually force many to leave State Farm for better options"

"Bob and his team are exceptional in service! Always friendly and take care of anything I need. Highly recommend."

"Skylar provided a great experience and a seamless transition. Extremely helpful, informative, and answered all of my questions. Highly reccomend!"

"When my other agency moved locations, I was lucky enough to be offered the opportunity to work with these amazing individuals. Bob is a LEGEND & there are no better people to work with based on experience, knowledge & great customer service!"

"This group is the most incredible professional kind understanding establishment. I have been using them for a few years and I am never disappointed in the customer service experience I encounter. Bob and his family of employees are amazing. I recommend them to everyone. Always leave or hang up phone with a smile. 🦋"

"Great customer service"

"Very friendly and helpful people. They love trying to help you out. They will go out if their way to make sure you are getting all the discounts you can. They talk to you like real people"

"Great people"

"Great guy"

"Good company...great service"

"Cathy really helped us out in great detail with all our insurance needs! Thank you!"

"I have been with Bob since he took over for Tom McTaggert, very great man."

"Extremely helpful"

"Great people very friendly and very nice"

"Fast, efficient and friendly service!"

"Very friendly and informative. They make you feel right at home"

"Bob and his team are the best! They always take the time to explain things in depth and will meet with you to make sure your needs are met. They remember you! You are a person not a paycheck! They work with you and for you. They are wonderful people and I am so thankful for them."

"They take great care of you. They are what insurance companies SHOULD be like. They go through everything and break it down and I have been told my employees that they are there to work for you."